Average Customer Review:
 ( 5 customer reviews )
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Most Helpful Customer Reviews
8 of 8 found the following review helpful:
 Great well-built camera for a good priceSep 17, 2008
By D. Emerson
This is a fine quality camera for the price. I've bought several cameras recently (for my home, office and my mom's house) and while they are all made in China, the quality varies enormously. This camera is better built than the comparable Swann camera and it costs less too. I've had it outdoors for several months and it's basicly rust-proof - it's even got stainless steel screws (unlike the Swann - which just hasn't held up as well). The outdoor microphone (built into the cable) continues to work well even though exposed to the elements. The receiver is also nicer that the Swann - newer design - and it has the channel skip feature when scanning - something you don't realize how valuable it is until you're using it.
This Sharx camera has what I'd call good picture quality - pretty much what you can make use of given that it's wireless. You can get higher picture quality...but then you'd have to pay a lot more for the camera and spend the time running the cable for the video through the walls. And if you're mainly interested in is a security camera, this works just fine.
8 of 9 found the following review helpful:
 Easy interfered by your wireless network or cordless phoneOct 15, 2008
By M. CHEN
I do NOT recommend this camera for baby monitor use purpose because it is very easy interfered by your wireless network or cordless phone. Both the image and voice get big noises whenever you use your cordless phone, or you have wireless network at home. BTW, I bought this camera tried to connect it to my TV and use it as a baby monitor, but this goal can not be carried out. Have to return it.
P.S. last week, I received an email from their customer service,according to their message, it seems the interfered problem can be reduced by using the methods they recommend:
==========
Hello,
We would be glad to help you address the issues you experienced with your camera.
There are 4 types of cordless phones in use in USA. This camera has no interference with the older 900Mhz cordless phones or the newer 5.8Ghz or DECT 6.0 cordless phones. Newer 2.4Ghz cordless phones have interference only during use, however there are some older 2.4Ghz cordless phones that sound bad and are total junk. With the price of very nice new DECT 6.0 phones starting at $29.95, it may be time to upgrade those phones.
Regarding possible interference with Wifi, this can be easily addressed by either changing the channel of your camera or changing the channel of the Wifi so that they are not overlapping. The cameras come pre-set to channel 1, perhaps your Wifi router was set to the same channel.
We would be glad to help you resolve your issues by phone or email, we have very friendly customer service. If you do need to return your unit that's ok too, we stand behind our products and offer full refund as long as you return the product complete and without damage.
Customer service phone: 603-965-4000
Email: amazon_sales@securcam.com
Best Regards
5 of 6 found the following review helpful:
Safer... and thrilled with Sharx Security!Nov 24, 2008
By M. Tyson
"Techo-novice"
As others have said, this is an admirable, affordable basic security camera. But we all know the real test of a product is the company behind it. If you have a question, how responsive and helpful is that company?
Sharx Security wrote the book on customer service, as far as I'm concerned! I contacted Sharx via e-mail -- late on a Saturday night, if you can believe it -- and had a personal (not auto) reply within a few minutes! It took several e-mails to resolve my question, and each reply from Sharx was timely and thoughtful.
And, yes, Sharx presented an appropriate solution to my question, resisting any temptation to say "That's not our policy" or "We've never done that before, and we're not about to start doing it now!"
Responsive, prompt, flexible, knowledgable... and an American company!
If, in the future, I consider upgrading to a more sophisticated, more expensive security camera, I won't look any further than Sharx Security.
2 of 3 found the following review helpful:
Great Budget CameraNov 04, 2008
By Pablo O. Lopez
For the price this camera could not be any better. The camera has night vision and a microphone to record audio. A great device, i am very happy with it!
2 of 3 found the following review helpful:
Great SecurityAug 27, 2008
By Jennifer V. Johnson
"Jenna Johnson"
Easy to Use, Great Security, and amazing clarity. I would recommend this product to anyone home or pet owner for that extra sense of security.
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based on 5 reviews
